Very disapointed by quality of customer service, as someone wrote below looked like child resposable for that. just sending authomatic response and hiding behind the words. The quality of folk is decreased a lot, seemed lot of fake profiles, scammers and catfishers.

Don’t purchase on this site it’s a rip off there are no matches they I give you in with their adverts but no matches/nobody real on the site it’s a scam. Don’t waste your money it’s a con

Completely and utterly useless. I’m a reasonable looking middle aged guy.almost no replies.don’t waste your time

Another greedy scam site that puts fake likes up so you have to pay to match them and guess what when you do they either don’t respond or dissapear… Should be reported to trading standards for fraud.

Avoid! I have been blocked for no reason, I have not messaged anybody for months, all of a sudden blocked for breaking guidelines even though I’ve not messaged anybody Emailed 5 times no response, no number to call, these app companies seem to be able to take your money and block you. I can’t discuss with anybody I can’t do anything it’s just money down the drain.

I would give this zero stars if I could. First of all why are you not allowed to hide your location? As a woman especially this makes you extremely vulnerable to creepy men who think it’s a good idea to hunt you down. ( Yes we’re living in the real world after all, not fairytale world ) second of all why can I not log into my account anywhere?! There is no log in anywhere to be found on any website. All I want to do is to delete my account since I’m being inundated by creepy men I never ever want to sleep with and who are disgusting predators and a danger to all poor ladies out there. I’m very upset to still have my profile on there, and I can’t find a way to delete it or log on into this account anymore. Ladies! Please be warned there’s so many narcs on this app and men who have severe issues ( groomers into pedophilia, serial cheaters and exploiters and users. Be very careful. I would like my profile deleted now please.

THIS APP IS A SCAM. I’ve used this site on and off for several years with no issue, but have never met anyone genuine — only men interested in hookups. As soon as I decided to bite the bullet and pay for a premium subscription, I was randomly and arbitrarily banned. I went over their guidelines repeatedly and had not broken any of them. I was kind and respectful. I represented myself authentically. I sent original messages. All of this in spite of the fact I often received suggestive and explicit messages from men and they did nothing about it. When I tried to ask WHY I was banned, they refused to say why — just took my money and refused to provide a refund. There is absolutely no way to speak to a human or customer service representative directly. They have absolutely no care for their customers and are clearly misogynistic despite proclaiming themselves to be a feminist app. RUN

Absolutely disgusting. I had the app for a couple of weeks and I decided it wasn’t my scene and I felt anxious so deleted my account off the app, said it was deleted so I just carried on as usual and a week had gone by, by this point and I felt a lot more happier. Then my guy friend messaged me and said he had just saw me on the app as he obviously was also on it. I was shocked as I had deleted my account. Went on my laptop this time and logged in and it let me in and my account was still active! It wasn’t deleted at all! What a terrible service and absolute liars. I won’t be returning or creating a new account anytime in the near future. Stay away from this app!

Too much advertising on YouTube it interrupts every single video, so that just irritates further after my negative experience. I downloaded it last year and it kept showing me matches in other countries when I put the settings within 20km.

Awful app. Horrible experience. After using the app for two days (and not sending any messages or even matching with anyone) I received a message to say I was permanently blocked due to my ‘behaviour’. I cannot possibly imagine how I could have violated guidelines without actually communicating with anyone. I’m a respectable 45 year-old woman, so perhaps this site thinks I’m expendable. However, I found the whole experience rude and upsetting. It’s shocking that they claim to be founded on principles of ‘respect’ when they can treat people so badly.

I just got banned because of unknown “innapropiate and abusive behaviour” I have never abussed or harassed anyone, so this feels more like people are falsely reporting me. The only negative thing I’ve ever done is unmatching someone. This is a company with unfair arbitraty practices to discriminate users.

Never been blocked on a dating app until I tried this site, less than a week after I subscribed and I was blocked (for being fake). This app is not moderated well. I emailed customer services but the reply looked fully automatic! I’ve deleted and subscribed with hinge & happn, where they don’t block their customers. It is okay if you don’t subscribe but if you do pay a subscription you’re going to be blocked in a few days time, for made-up reasons.